Mobile technology has become a necessity in today’s era, and it is beneficial in several ways for businesses across the world. Isn’t it right?
In the past few years, especially after the pandemic, investing in mobile technology has proven fruitful for home care providers, as well!
In the home care business, mobile apps empower home care providers to gain access to important business insights with just a few taps. Also, a Nursing & Health Care Agency Management Software app allows caregivers to record their timesheets and provide accessibility to the care plans of the patients.
Studies have proven that smartphones are used by people for several hours a day, showcasing the importance of investing in mobile technology. As one cannot leave home without their smartphone, the demand for mobile technology in every business, including home care agencies has increased.
With so many advantages, adopting mobile technology is evident. Take a look at these benefits.
8 Benefits of investing in mobile technology for home care businesses:
- Economical
Mobile technology helps home care providers save on other expenses of the business, such as sales, marketing, recruitment, operational expenses, etc. For instance, a Nursing & Health Care Agency Management Software in an app empowers the caregivers to quickly access files of the clients and provide appropriate care.
The caregivers can also log in to their timesheets, enabling them to save time on other mundane operational tasks and use the time to provide a higher quality of care to the clients. As a home care business owner, you can also send internal emails to your staff through the mobile app.
- Mobile
As the name suggests, it is portable. Mobile technology is great for managing a remote workforce and always communicating with them. Your caregivers can get things done instantly and no important details are lost in the transition.
For instance, with Nursing & Health Care Agency Management Software, caregivers can check their schedules, review documents and care plans and record notes about the client’s health as well as the costs.
- Feasible
Mobile apps are user-friendly as they make certain tasks simple, freeing up your time and resources to be used efficiently.
For example, the scheduling features in the mobile app allow to simplify the tedious task of organizing multiple caregivers and clients but also sending the relevant caregiver to the client to improve the standards of care and achieve client satisfaction. Also, mobile applications are faster than paper-based processes used for invoicing, scheduling, documentation of care plans, etc.
- Safe
Nursing & Health Care Agency Management Software allows secure communication between the staff through an internal chat service. There is a push/pull notification service for sending messages. Mobile apps not only improve communication between the staff but also ensure compliance. With such software on their mobile, home caregivers can give an edge over their competitors.For example, you can maintain client information, such as their medical background or NHS surgery, etc. along with the list of next of kin or other people involved in the care of the client and share selective access to them.
- Productivity
As a Nursing & Health Care Agency Management Software app is easy to access, caregivers can check schedules, care plans, compliances, and more. The caregivers can be more independent, and they will not be needed to give instructions for every task.
They can pick up shifts automatically, review their schedules, and register information about their clients related to the care provided. At the same time, the mobile app is interactive and engaging with its user interface. Hence, the caregiver will not face any trouble using the app and would enjoy his several tasks being taken care of by the mobile app.
Also read: How Care Home Management Software Can Save your Admin and Operations Time
- Enhanced caregiver experience
As a home care business owner, your caregivers should also be happy as your clients. Therefore, investing in mobile technologies is one of the smart choices to improve caregiver engagement and retention. For example, home care providers, who use iStaffRota’s Nursing & Health Care Agency Management Software app save almost half of their time managing administrative tasks. It gives them enough time to tend to clients, take breaks, and deliver high standards of care.
Most of the caregivers complain of lack of communication, due to which they quit. With the mobile app, you can streamline and organize communication at a central location to improve the caregiver experience and retention.
- Client-caregiver interaction
By understanding the client’s needs, a caregiver can improve the quality of care. Mobile technology is simple and engaging. It helps caregivers to take care of several functions such as reminders, documentation, in-app communication, and more. All these functions can be integrated into one app. These features make it easier for your clients to receive good care and engage with your caregivers.
Caregivers can strengthen their client’s relationship with the app. With real-time access to the family of the client, care recipients can leave feedback for caregivers and even ask for support from them when required.
- Real-time data and analytics
Home care businesses should collect and analyze data to improve their operations and revenue. Mobile technologies enable home care businesses to track data and enhance client and caregiver satisfaction with actionable insights.
The Nursing & Health Care Agency Management Software helps to track the KPIs of your caregivers which helps you to take decisions on recruitment, operations, etc. Mobile technologies can also leverage customer data to understand clients’ preferences and behaviour.
About iStaffRota
We have a user-first method to provide tailored solutions to home care providers. Each user, from caregivers to schedulers, can get their job done with our Nursing & Health Care Agency Management Software. Our software takes care of the client database, availability of caregivers, compliance reminders, staff training, staff profile, client feedback and reviews, shift management, scheduling, automated invoices, and whatnot!